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Frequently Asked
Questions

Everything you need to know about working with us — straight answers, no fluff. We serve businesses across Oregon and the greater Portland metro.

Web Design

Most custom WordPress websites take 3–6 weeks from kickoff to launch, depending on the number of pages, complexity of functionality, and how quickly you provide content and feedback. We'll give you a specific timeline during our initial consultation based on your project's scope.

100%. Everything we build belongs to you — the design, the code, the content, and the domain. We hand over full credentials and access when the project is complete. You are never locked into a proprietary platform that holds your site hostage.

WordPress powers 43% of the entire web for good reason. It's the most flexible, SEO-friendly, and extensible CMS available. Unlike page builders, WordPress sites can scale to any size, support advanced SEO configurations, and aren't tied to a monthly subscription for basic functionality. It's simply the best long-term investment for a serious business.

Yes — every website we build is mobile-first. Over 60% of web traffic comes from mobile devices, and Google's ranking algorithm prioritizes mobile-friendly sites. We test on multiple devices and screen sizes before every launch.

We need your brand assets (logo, colors, fonts if you have them), any existing content you want to keep, examples of sites you like, and your goals. If you're starting from scratch, no problem — we can guide you through all of it. The discovery call is designed to capture everything we need.

Search Engine Optimization

SEO is a long-term investment. Most clients see meaningful movement in rankings within 3–6 months, and significant traffic growth within 6–12 months. The timeline depends on your industry competitiveness, the current state of your site, and how aggressively we execute. We're always transparent about realistic expectations upfront.

No reputable SEO agency can guarantee specific rankings — and any that do are either lying or using black-hat tactics that will get your site penalized. What we guarantee is a rigorous, proven process, complete transparency, and measurable improvement in organic traffic and leads. Our track record speaks for itself.

Local SEO focuses on ranking in your geographic area — the "near me" searches and Google Maps results that drive calls and foot traffic. National SEO targets broader, non-location-specific keywords. For Oregon businesses in competitive markets like Portland, Beaverton, or Lake Oswego, local SEO is typically the best starting point. We'll assess which approach (or combination) makes the most sense for your business during the strategy phase.

Absolutely. We send a detailed monthly report covering keyword rank changes, organic traffic trends, actions taken during the month, and the plan for next month. We believe in complete transparency — you should always know exactly what you're paying for and what impact it's having.

SEO rankings are not permanent. Competitors are constantly trying to outrank you, Google updates its algorithm regularly, and new content needs to be produced to maintain authority. Think of SEO like a gym membership — the results come from consistent effort. That said, a well-established site does require less maintenance, so costs can decrease over time as you reach your goals.

Marketing & Pricing

Pricing varies based on the scope and services selected. Web design projects typically range from a few thousand to ten-plus thousand dollars. SEO and marketing retainers are priced monthly based on the level of service. We don't publish fixed pricing because every business has different needs — we prefer to build a custom proposal that fits your budget and goals. Contact us and we'll be upfront about costs within 24 hours.

Website projects are one-time engagements with no ongoing commitment required. For SEO and marketing retainers, we ask for a 3-month initial commitment so we have enough time to properly execute and show results. After that, it's month-to-month. We don't believe in locking clients into long contracts — we want to keep your business because of results, not fine print.

ROI varies by industry, budget, and baseline. Our clients typically see a significant positive return within the first year, with organic SEO delivering the best long-term ROI of any digital channel. During your consultation, we'll research your specific market and give you a realistic projection based on real data — not guesswork.

Simple — fill out the contact form on our Contact page or send us a message. We'll schedule a free 30-minute discovery call to learn about your business, your goals, and your current situation. From there, we'll put together a custom proposal within 48 hours. No obligation, no pressure.

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